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Questions & Answers About Wireless Internet

Q: How Does Wireless Internet Work?
How Wireless Internet Works

A: Plug your computer into the Wireless Internet base unit, plug the base unit into a power outlet, turn on the base unit, and you’re ready to access the Internet. Your data connects through the nearby wireless network.

Q: Why Would I Want Wireless Internet?
A: The best reason is to save money. More important is to get Internet speeds higher than cable or DSL, or where no such facilities exist.  Also, Wireless Internet and Fixed Wireless may be the most common way 5G data will be delivered to the end user.

Q: Can I Use My Desktop Computer?
A: Yes, you can access the wireless unit's own Wi-Fi or you can plug your computer directly into the unit. The Wireless Internet unit may not be compatible with your DVR or satellite TV system – please check with your provider.

Q: Can I Stay Online During a Power Outage?
A: Yes, your Wireless Internet lets you stay online, even if you lose power. The Wireless Internet device is equipped with a battery allowing for several hours of operating time.  As long as your home computer or laptop doesn’t require power, you’ll be able to stay online.

Q:  Does the Wireless Internet Require Special Equipment?
A: Yes, you get a  small box that receives wireless signals and converts them either to a plug-in Ethernet connection, or Wi-Fi through your entire home or office.

Q: Do I Pay the Same Way I Pay the Phone Company?
A: In some cases, yes, but more common is to charge your bill to a credit or debit card, or checking account.  Most, if not all services allow you re-fill account automatically.  Some services also offer the option to buy prepaid cards and refill the Wireless Internet as you would a prepaid cellular account.

Q: What's the Difference Between Wireless Internet and a Hotspot?
A: Wireless Internet works like cable or DSL.  You plug your Internet box into an electrical outlet and you're online immediately. With a Hotspot, you are using a battery-operated device that either must be recharged or plugged in directly to your computer to keep it from draining the battery.  Both units communicate with a cellular network and can be used in any location where there is cellular coverage, but Wireless Internet can be used as long as you want.

Is Wireless Internet Portable?
A: Yes. Since no data wall jack is required, you can use your Wireless Internet anywhere you have a usable cellular signal and available power outlet. Set it up in the kitchen, bedroom — or even take it with you to a vacation home or in an RV.  Roaming off your carrier's network or outside the country is not available.

Q: Will My Wireless Internet Work with Tablets and Other Devices?
A: Yes, Wireless Internet units usually provide a Wi-Fi signal that can be used by most devices in your home or office.  You could use it to connect to the Wi-Fi portion of a smartphone if you have run out of data on your phone's plan.

Q: Can I Use Wireless Internet to Make Phone Calls?
A: Yes, some models of Wireless Internet include telephone access. You plug in your normal house phones into the Wireless Phone + Internet device.

Q: Is the Wireless Internet + Internet Unit Completely Wireless?
A: Yes, both your telephone and your Internet connection use the nearby wireless network and can connect with your devices with Wi-Fi.

Q: What's the Difference Between Wireless Internet and Fixed Wireless?
How Fixed Wireless Works
A: Both Fixed Wireless and Wireless Internet provide Internet access. Fixed Wireless includes an outdoor antenna that is professionally mounted on or near the exterior of your home or business to provide a strong signal for better connectivity, while Wireless Internet uses a small desktop device that you can install yourself since there is no outdoor antenna. Wireless Internet is a portable service, whereas Fixed Wireless is not. Fixed Wireless is only available in select (typically rural) areas, while Wireless Internet is available throughout each network's wireless footprint.  Fixed Wireless provides potentially higher and more reliable download speeds.

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